Code of Ethics | Business Ethics

4 Star Services is proud to be a member of The Nexstar Network, an international “best practices” association of electrical, heating & cooling and plumbing contractors. As such, we fully subscribe to their Code of Ethics or business ethics and practice all of its component parts daily.

Customers Satisfaction

WE WILL SERVE our customers with integrity, competence and objectivity.

WE WILL DELIVER to our customer all that we promised through value-added services including plumbing and air conditioning.

WE WILL PERFORM our work to meet or exceed technical codes.

WE WILL EXPLORE each customer situation in sufficient detail and gather sufficient facts to gain an understanding of the problems, the scope of assistance needed and the possible benefits our service and technical recommendations may provide our customers.

Employees

WE REGARD our employees' satisfaction on a par with customer service and company profitability

WE WILL provide training for all our employees on an ongoing basis to improve and uphold high performance standards.

Professional Responsibility

WE WILL PERFORM jobs for which we are qualified by our experience and technical competence.

WE WILL NOT provide services to a customer under terms or conditions that might damage or compromise the integrity of our trade and profession. We will follow the Golden Rule.

WE WILL NOT advertise our services in a deceptive manner.

WE WILL MAINTAIN a wholly professional attitude and behavior toward those we serve: our fellow plumbing & air conditioning contractors, our own employees, our plumbing suppliers and the public at large.

Earnings

WE WILL AGREE with our customers independently and in advance on the basis for our fees. Our fees will be commensurate with the quality of the services we deliver and the responsibility we accept.

WE WILL MAINTAIN a profitable business as part of our responsibility to our employees and our families.

WE WILL BE MINDFUL of the honest value received by our customers and our right to an ethical profit.

Social Responsibility

WE WILL BE GOOD corporate citizens.

WE WILL PROTECT the health and safety of our communities by sharing knowledge of new environmental developments and technological advancements within the communities we serve.

Broward - 954-767-8999
Palm Beach - 561-395-7333
North Dade - 305-895-7017
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